5000 Decatur Road

Fort Wayne, IN 46806

(260) 456-7000

www.HernandezAutoConnection.com

To: In-House Financed Customers/Prospect Customers

RE: Covid-19 (Coronavirus)

First, and foremost we would like to let you know that our thoughts and prayers are with you, your family, and your friends in hope that everybody stay safe during these difficult moments while dealing with the Covid-19 virus.

Due to the Covid-19 threat circumstance, where Governor Eric Holcomb issued an executive order mandating most of Indiana residents to stay home, we would like to inform you that we fully comprehend the struggles that are ahead of us due to the fact that most Indiana residents will not be able to work. Don’t forget that if your job is affected during the Covid-19 virus pandemic, you are entitled to various Federal and government benefits such as Unemployment, Snap and not to mention the Covid-19 Stimulus PKG that President Trump has recently signed into law.

During Governor, Eric Holcomb’s Stay Home Executive Order, WE WILL REMAIN OPEN, since we fall under the Exemption for Essential Businesses being able to continue normal operations. If you come inside our office, we would greatly appreciate it if you keep a SIX FEET DISTANCE from any employee, including myself to ensure you and everybody here stay healthy during the Covid-19 pandemic. If you prefer to avoid coming inside our office to make a vehicle loan payment or to inquire about a vehicle you would like to purchase, be aware that you can do it over the phone or simply by going online, and once your financing is approved to make your purchase, WE CAN DELIVER YOUR NEW VEHICLE TO YOUR DOOR’S FOOTSTEPS AND BRING THE PAPERWORK WITH US TO CLOSE THE PURCHASE AND GET IT INKED RIGHT THERE AND THEN.

Please contact us if you don’t have the credentials to login into your loan account, so we can email them to you via email in a timely manner. For online payments please access our website @ www.HernandezAutoConnection.com and press the ‘Payment” Tab in order to access the “Payment Login Portal”.

We would like to inform you through this letter that Ultimate Auto Deals DBA Hernandez Auto Connection will be abiding to any State and Federal mandates, therefore we will be enforcing the Binding Retail Instalment Contracts we currently have with our In-House Financed Clients, unless we are mandated otherwise. If for any reason you are going through financial struggles due to this unprecedent circumstance and need additional time to make your regular payment, please contact us to make us aware of it. If your account is in good outstanding, we will be flexible and accommodate to your necessities, otherwise we will act accordingly, and we will reserve the rights to use discretion in a case by case manner.

Best Regards,
Ultimate Auto Deals DBA Hernandez Auto Connection, Luis Hernandez, President